The Practice Manager is responsible for handling comments, suggestions and complaints about any service provided by the Practice.

All constructive comments and suggestions will be considered by the practice.

We operate a Practice Complaints Procedure, and all complaints, should, where possible be addressed in writing to the Practice Manager. Forms to enable you to do this are available from Reception. Your complaint will be acknowledged within two working days, and we aim to have investigated it within twenty working days of the date on which you raised it with us.

Full details of the procedure are available - CLICK HERE to download a copy or from reception.